Kenya Website Experts Reviews

"Kenyawebexperts.co.ke" offers several payment methods. Before making payments, an order must be made through the website to receive an invoice. The invoice page provides payment instructions and the total amount to pay. The account is then registered automatically, and account details and receipt are sent via email.

For Mpesa payments, the Paybill No. is 695571. The process involves selecting 'Pay Bill' on the M-PESA Menu, entering the Business No. 695571, and the Account No. as the Invoice Number. The amount to pay is entered, followed by the M-PESA PIN. After confirming the details are correct, the payment is made.

Airtel Money can also be used for payments, with the numbers 0733 675 223 and 0733 367 596. Cheques can be made out to Kenya Website Experts Ltd.

Bank Deposits or Funds Transfers can be made to Account Name: Kenya Website Experts Ltd, Account Number: 01192846093300, Bank Name: Co-operative Bank of Kenya, Bank Code: 11000, Branch Name: Kimathi Street, Branch Code: 11045, Swift Code: KCOOKENA.

For Tanzania Customers, Vodacom Mpesa to Safaricom Mpesa can be used. For Uganda Customers, dial *165# to send money to Kenya from a Uganda MTN line. For Rwanda Customers, dial *830# to send money to Kenya from a Rwanda MTN line. All payments are sent to +254722209414.

Kenya Website Experts offers a 45-day money-back guarantee for their managed shared and reseller hosting services only. This guarantee does not apply to dedicated servers and VPS. If a customer is not completely satisfied with these hosting services and terminates their account within 45 days of signing up, they will be given a full refund of the amount paid for hosting. This money-back guarantee only applies to fees paid for hosting services and does not apply to administrative fees, install fees for custom software, or other setup fees.

No refunds will be provided if the customer uses any of the following methods of payment: bank wire transfers, Western Union payments, checks, and money orders. If any of these payment methods are used, any applicable credit will be posted to the customer's hosting account instead of a refund.

Only first-time accounts are eligible for a refund. For example, if a customer has had an account before, canceled, and signed up again, or if they have opened a second account, they will not be eligible for a refund. Violations of the agreement will waive the customer's rights under the refund policy.

There are no refunds on dedicated servers and VPS, administrative fees, and install fees for custom software. Domain refunds will only be considered if the domain was ordered in conjunction with a hosting package and will be issued at Kenya Website Expert's sole discretion.

As for the shipping policy, it appears that Kenya Website Experts handles the transfer process for customers who are moving their website from another hosting company. They move the customer's files and databases from the current hosting company. However, no specific details about shipping physical goods were found.

Kenyawebexperts.co.ke offers a variety of services. They provide web hosting services in Kenya, with packages that include 20 GB Web Hosting @ 4,100/Yr, 30 GB Web Hosting @ 8,100/Yr, 40 GB Web Hosting @ 16,100/Yr, and 50 GB Web Hosting @ 25,100/Yr. They also offer domain name registration services, including Kenyan domain names (.co.ke,.or.ke.ac.ke) and international domains (.com,.org,.net). In addition, they provide SSL/TLS security services to ensure that customers' websites are safe. Prices for these services range from 1,999 for Domain Security SSL/TLS to 21,000 for UCC Security SSL/TLS. They also offer email hosting, cloud hosting, and website design services. Their expert technical support team is always on hand to help answer questions and grow your presence online. They have been awarded by KeNIC as Kenya's No. #1 in 2022, 2021, 2019, 2017, 2015 & 2014. They also offer a managed migration service for those transferring from another hosting company. They handle the transfer process, moving files and databases from the current hosting company. This service applies to cPanel to cPanel and Plesk to cPanel transfers. They also offer over 700+ domain endings, allowing businesses to create a unique online presence. They pride themselves on service & support, with servers securely housed in state-of-the-art data centers which are manned 24/7. They offer a 99.9% network uptime guarantee and in-house technical support team.

Kenyawebexperts.co.ke offers a variety of services at different price points. For domain registration, .CO.KE Domains are available at KES 849 per year with the promo code BESTHOST, and at KES 699 per year with the promo code TOPHOST. For web hosting, they offer different packages based on storage size: 20 GB Web Hosting is priced at KES 4,100 per year, 30 GB Web Hosting at KES 8,100 per year, 40 GB Web Hosting at KES 16,100 per year, and 50 GB Web Hosting at KES 25,100 per year. For security services, Domain Security SSL/TLS is available at KES 1,999 per year, Company Security SSL/TLS at KES 9,000 per year, Wildcard Security SSL/TLS at KES 9,999 per year, and UCC Security SSL/TLS at KES 21,000 per year. All prices are as per the information available on their website.

Transferring a domain to Kenyawebexperts.co.ke involves a few steps. First, request your current domain provider to unlock the domain and provide you with a domain transfer code. Then, enter the domain you'd like to transfer on the Kenyawebexperts.co.ke website. After purchase, request the domain whois administrative email to authorize the transfer. You will receive an email confirmation of successful transfer. Note that the transfer fee for .com, .org, .net domains includes both domain transfer and renewal of the domain with an additional one year. The expiry date of the domain will be extended for one year. If your current host uses cPanel, it's advisable to do a backup of the account before starting the transfer. You can send your cPanel login details to info@kenyawebexperts.com for them to do the backup for you. Once the backup is done, you will need to request your current host to unlock the domain and send the transfer code. The transfer requires approvals from the domain whois registrant email and the domain administrative email. The transfer of .com, .org, .net domains takes 6 days, while .co.ke, .ne.ke, .or.ke, .ac.ke, .sc.ke domains take 1 hour.